No. Diabetic Saver is an independent reseller and is not affiliated with, endorsed by, or sponsored by any manufacturer. All trademarks and brand names belong to their respective owners.

We do not require a prescription to complete a purchase on this website. Customers are responsible for ensuring compliance with applicable laws and consulting their healthcare provider as needed.

Orders are processed and shipped from the United States.

Orders are typically processed within 1–2 business days. Delivery times depend on the shipping carrier selected at checkout.

Tracking information is provided once the order ships.

Due to the nature of medical supplies, items must be unopened and in original retail packaging to qualify for return. Please review our Refund Policy page for full details.

As an independent reseller, we do not provide manufacturer warranties unless specifically stated. Customers should contact the manufacturer directly regarding warranty coverage.

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at:

📧 support@primediabeticsupply.com

Include your order number and photos of the issue so we can assist you.

You can reach us at:

📧 support@primediabeticsupply.com

We typically respond within 1–2 business days.

Each product page includes compatibility details. Customers are responsible for verifying compatibility before purchasing. If unsure, consult your healthcare provider or refer to the manufacturer’s documentation.